§ 42-26. Commencement of action.

(a) On complaint of other.

(1) Any person may file a written complaint with the Department alleging that a business is:

(i) operating without a license;

(ii) operating with improper licensure;

(iii) violating the terms of a business license; or

(iv) engaging in unfair, abusive, or deceptive trade practices against consumers.

(2) A complaint filed under this subsection must be in the form required by the Director.

(b) On Director's motion.

The Director may issue a written complaint alleging that a business is committing or has committed 1 or more of the acts described under § 42-28(a) {"Investigation procedures: Initiation of investigation"}.