§ 42-37. Board disposition and remedies.

(a) In general.

If, upon consideration of the entire record produced at the hearing, the Board finds by a preponderance of the evidence that the respondent has violated the City Code, the Board may, as appropriate for the nature of the offense and subject to other applicable law, take 1 or more of the following actions:

(1) issue an order directing the respondent to cease and desist from the violation;

(2) issue a reprimand;

(3) revoke or suspend the respondent's license;

(4) report to any appropriate government agency with jurisdiction any information concerning a violation of any law;

(5) order the respondent to restore money or property to the person who made the complaint;

(6) order the respondent to pay any costs of investigation or related activities of the Department;

(7) impose and order the respondent to pay any relevant civil penalty authorized by law; and

(8) take any other action that would:

(i) assist the person who made the complaint in obtaining relief; or

(ii) prevent future violations of law.

(b) Considerations.

In ordering any remedy, the Board shall consider:

(1) the severity of the violation;

(2) the severity of any harm to consumers;

(3) the motives of the respondent;

(4) any previous violations by the same business or business owner;

(5) whether the remedy will deter future misconduct; and

(6) whether a stop order or restitution would sufficiently protect consumers or the person who made the complaint.