§ 22-10. Records and receipts.

(a) Work order statements.

(1) At the request of the owner or operator of the motor vehicle, each tow truck operator shall:

(i) inform the owner or operator of the motor vehicle of the towing service charges; and

(ii) provide a towing service work order statement.

(2) Each towing service work order statement shall contain the following:

(i) the name, business address, license number, and telephone number of the towing service;

(ii) a brief description of the motor vehicle, including the motor vehicle license plate number and vehicle identification number;

(iii) the location to which the motor vehicle was towed;

(iv) the towing charge and the basis for such charge;

(v) the rate chargeable per day for storage where the motor vehicle is to be stored by the towing service; and

(vi) any other fees or charges to be paid by the owner or operator.

(b) Receipts.

(1) Upon payment of any fees for towing services, the tow truck operator or any other employee of the towing service shall provide a receipt for the amount paid to him as the charge for the service and shall sign and deliver to the owner and/or operator of the motor vehicle a receipt of such payment.

(2) The operator shall sign the receipt in a legible manner and shall print his name under the signature.

(1) Each towing service licensed under the provisions of this subtitle shall maintain a record in its ordinary course of business of every tow made under this subtitle.

(2) The record shall include the following for each vehicle towed:

(i) the license plate number of the motor vehicle towed and the motor vehicle identification number;

(ii) the locations from which and to which the motor vehicle was towed;

(iii) the reason for towing;

(iv) the name of the person authorizing the towing of the motor vehicle; and

(v) additional pertinent information, other than financial, as required by the Board.

(3) The record shall be retained by the licensee for a minimum of 2 years.

(d) Inspection of records and vehicles.

Each towing service licensed under the provisions of this subtitle:

(1) shall make available in a reasonable time and manner, for inspection by the Board or the Police Department, its records kept in the ordinary course of business pursuant to this subtitle; and

(2) shall make available for inspection by the Police Department those motor vehicles which remain impounded or stored in the storage or repair facility of the towing service.