§ 8-11. Verification of alarm signal.

(a) Scope.

This section does not apply to a hold-up alarm or panic alarm.

(b) Monitor to attempt to verify.

(1) In general.

Before requesting a police response to an alarm signal, a monitor must attempt to contact the alarm system site or user, by telephone, electronically, or visually, to verify the need for a police response.

(2) Second attempt required.

For the purpose of this section, verification shall require, at a minimum, that a second attempt be made to a different number if the first attempt fails to reach an alarm user or an individual at the alarm system site who can properly identify themselves to determine whether an alarm signal is valid before requesting a police response.