City of Baltimore
Baltimore City Code

§ 2-9. Water-for-All Program – Distribution of Credit.

(a) In general.

The Water-for-All Credit shall be applied to the water or wastewater bill or sent to each recipient by check, as follows:

(1) Distribution of the credit shall begin as soon as practicable after the eligible residential- or tenant-water-utility customer applies for the Program. But in no case may it be later than 90 days after the Department's receipt of a completed application that demonstrates a customer's eligibility for the Program.

(2) The credit for a tenant-water-utility customer whose water and wastewater utility service is master-metered and billed to the customer by the owner on an allocated basis shall be disbursed by check payable to the tenant-water-utility customer.

(3) Customers may elect to receive credits disbursed on a monthly basis in an amount equal to one-twelfth of the annual credit.

(4) The credit shall be applied to each subsequent bill until the full amount of the credit is exhausted.

(5) At the end of each calendar year, for customers eligible for the Water-for-All Discount Program for the following year, the Director shall apply any unused credit to the recipient's bills for the following year.

(b) In case of service termination.

When a recipient terminates service, the unused credit shall be dispersed according the following priorities:

(1) Within 45 days of termination, the DPW Director or Finance Director, as the case may be, shall apply any unused balance to the recipient's bill before any other credits or deposits are applied when determining the bill balance due to or from the customer.

(2) When a recipient changes his or her principal residence to a different unit that is provided water and wastewater services by the Department, any unused credit shall be transferred to the recipient's new bill.

(3) On the death of a recipient, the unused credit shall be transferred to a new bill of a surviving member of the decedent's household who is an eligible residential- or tenant-water-utility customer in his or her own right.

(4) Within 60 days of termination, any unused credit that cannot be transferred as stated in this subsection shall be returned to the self-sustaining water fund.