§ 21-2. Repealed by Ord. 01-231.

§ 21-3. Reclaiming vehicle.

(a) Opportunity to be 24/7.

When a vehicle has been towed from private property, the towing company or owner of the property from which the vehicle was removed must provide the owner of the vehicle or the owner's authorized agent the opportunity to retake possession of the vehicle at any time, 24 hours a day, 7 days a week.

(b) ATM to be on premises.

An automatic teller machine must be available at any location where persons seeking to reclaim their vehicles will be required to pay the tower.

(c) Complaint information to be provided.

For any vehicle towed from private property, the receipt given to the owner or owner's agent must contain the following statement:

"Towing from private parking facilities is regulated by City Code Article 31, Subtitle 21. For complaints, please call the Baltimore City Towing Board at {Telephone Number}.".