City of Baltimore
Baltimore City Code

§ 14-311. Drive-through facilities.

(a) Nature of use.

A drive-through facility is considered a separate use, rather than accessory to a principal use, and is subject to the following standards.

(b) Uses eligible for a drive-through facility.

Only the following uses are eligible for a drive-through facility:

(1) restaurants, including carry-out food shops;

(2) financial institutions; and

(3) retail goods establishments – no alcoholic beverage sales.

(c) Stacking spaces.

All drive-through facilities must provide adequate stacking spaces, in accordance with Title 16 {"Off-Street Parking and Loading"} of this Code.

(d) Service windows, A-frame signs, and queuing areas.

Service windows, A-frame signs, and queuing areas are prohibited along the front facade of any building.

(e) Effect on traffic.

(1) All drive-through lanes must be located and designed to ensure that they will not adversely affect the safety and efficiency of traffic circulation on adjacent streets.

(2) A drive-through facility on an interior lot is limited to 2 curb cuts. A drive-through facility on a corner lot is limited to 1 curb cut along each street frontage.

(f) Exterior lighting.

No exterior lighting may be used that will produce a glare into or upon the surrounding area or any residential premises.

(g) Screening.

All drive-through facilities must be screened from public view in accordance with the requirements of the Baltimore City Landscape Manual.

(h) Curbs.

Drive aisles must be separated from landscaped areas by curbs.

(i) Intercom volume.

The volume on all intercom -menu displays must be maintained at a level so as not to be audible on adjacent residential properties. The volume on all intercom-menu displays must comply with all local noise regulations.

(j) Waste control.

The operator of a drive-through facility must provide:

(1) adequate on-site outdoor waste receptacles; and

(2) daily litter clean-up of the facility.