City of Baltimore
Baltimore City Code

Section 918. Telephone Access to the City's 9-1-1 Emergency System

918.1 "Multiple-line telephone system" defined.

In this section, "multiple-line telephone system" has the meaning stated in State Public Safety Article, § 1-314 {"Connection of multiple-line telephone system to allow for direct dialing of 9-1-1"}.

918.2 Purpose.

In order to protect the public health, safety, and welfare, the purpose of this section is to ensure that any person using a multiple-line telephone system can direct dial 9-1-1- without having to dial another number first.

918.3 Applicability.

This section applies to any person that installs or operates a multiple-line telephone system.

918.4 General.

A person that installs or operates a multiple-line telephone system shall ensure that the system is connected to the public switched telephone network in such a way that when an individual using the system dials 9-1-1, the call connects to the public safety answering point without requiring the user to dial any other number or set of numbers.

918.4.1 Authority to inspect.

The Fire Department shall inspect the installation and operation of a multiple-line telephone system and enforce compliance in accordance with § 107 {"Inspections"} of this Code.